Terms of Use — Fashion Brand Finder

1. Who you are agreeing with

Fashion Brand Finder ("FBF", "we", "us") is operated by M8 Media by Manuel Bucher, Kaffeestrasse 6C, 8180 Bülach, Switzerland (CHE-203.493.947).

Email: hello@fashionbrandfinder.com

Our full company details are in the imprint. How we handle your data is in the privacy policy, which is part of this agreement.

2. What FBF is

FBF is a directory. We list fashion brands and the shops that carry them, describe them, and let you search and filter them.

Most of FBF is public. You do not need an account to search, browse brands and shops, or see that a discount offer exists.

With an account you also get:

• a preference quiz that personalises your home page and your search results;
• follows — brands and shops you want to keep an eye on;
• a saved list of brands and shops;
• discount codes, revealed one at a time.

That is the whole service today. If we add something, these terms may need updating — see §14.

How we order what you see. Search results are ordered by whether the brand's name matches what you typed, and then alphabetically. The "For you" row on your home page is ordered by how well a brand matches the styles, values and categories you chose in the quiz. "Trending" is ordered by how many times a brand page has been opened recently. Paid placements are not part of that order at all: they appear in a separate block above it, labelled as advertising and naming the advertiser (see §3). Nothing else changes your ordering. We do not sell a position in search results.

3. What FBF is not — please read this one

We do not sell anything to you. We never take your money.

When you buy from a brand or a shop you found on FBF, you buy from that brand or shop, on their own website or in their own store, under their terms. FBF is not the seller, not an agent of the seller, and not a party to that purchase. We do not take payment, we do not see your payment details, and we do not take a cut of your payment.

The practical consequences, so there is no surprise later:

We cannot process a return, issue a refund, or force a brand to do either. We have no access to their order system.

What we do about brand information. Brand profiles are built two ways: some are written by the brand itself after it claims and verifies its listing, and some are entered by us from publicly available facts. Today the app does not tell you which is which — that labelling is something we intend to add, and until it exists you should assume we cannot vouch for either. We do not invent listings and we do not write a brand's story for it. But we do not independently audit what a brand tells us, and we do not test its products. Treat a profile as a starting point, not a guarantee.

Sustainability and certification claims. Where a brand states a certification, a material or a sustainability goal, that is the brand's statement. We do not check it. We intend to show, for every such claim, where the evidence came from — but that does not exist yet, and until it does you should not read any claim on FBF as verified by us. The "verified" badge on a brand page means only one thing: that the person editing the page proved they control the brand. It says nothing about the brand's claims.

We also show a transparency figure on some brand pages. It measures how much of the profile the brand has filled in, nothing else. It is not a sustainability rating and it is not a score we award. (We agree the name is misleading and it is being changed.)

Paid placement. Some positions on FBF are rented by brands. Paid placements are sold as fixed time slots. They are not targeted at you: we do not profile you for advertising, we do not track you across sites, and an advertiser never learns who saw their slot.

Paid slots in the "Trending" row and the home hero are placed above the ordinary order, and they carry a "Sponsored" label. That label does not currently name the advertiser; making it name them is a change we have committed to. Where a paid slot is not labelled, that is a fault — tell us at hello@fashionbrandfinder.com and we will fix it.

4. Your account

You must be at least 13 to create an account. Anyone can browse the public directory without one. If we learn an account belongs to someone under 13, we close it. The reasoning is in age-policy.md.

Where you live, a parent may have to agree before we can use your quiz answers to personalise anything. Where that applies, you can still have an account and use everything else — the quiz is simply switched off. See the privacy policy §7.

You sign in with a one-time code sent to your email address. There is no password. So:

• keep control of that email account — whoever can read your inbox can sign in as you;
• one account per person, and it is yours, not transferable;
• give us an email address you actually use, and keep it current;
• tell us at hello@fashionbrandfinder.com if you think someone else has got into your account.

The quiz is optional. You can change or clear your answers at any time, and the app works without them.

5. What you may and may not do

You may use FBF to find brands and shops, for yourself.

You may not:

• scrape, bulk-download, crawl or systematically copy the directory for a commercial purpose, or use automated tools to extract listings, brand data or codes at scale. (Ordinary private use, and text-and-data mining for scientific research by a research organisation, are not affected — we are not trying to override those rights);
• resell, republish or redistribute our listings or our taxonomy as your own product;
• create accounts in bulk, use false identities, or work around rate limits — including the limit on how many discount codes can be revealed per hour;
• share, sell, post or aggregate discount codes outside FBF (see §7 — this one has real consequences for the brands);
• interfere with the service: probing, overloading, circumventing access controls, or attacking our infrastructure or our providers;
• use FBF to break the law, to infringe someone's rights, or to impersonate anyone.

If you find a security problem, please tell us at hello@fashionbrandfinder.com instead of exploiting it. We will not pursue you for a good-faith report that does not damage or expose other people's data.

6. Our content and the brands' content

FBF's own material — the site and app, the design, the category system, our written descriptions — belongs to us or our licensors. You may look at it and use it normally as a visitor. You do not get any other licence.

Brand names, logos and product images belong to the brands. They appear here to identify and describe those brands. Nothing on FBF implies a brand endorses us, or us them, beyond what a brand has actually agreed to.

If you believe something on FBF infringes your rights, write to hello@fashionbrandfinder.com — see §8.

7. Discount codes

Codes work like this. A brand creates an offer. We show the offer publicly. When you are signed in, you reveal the actual code, one at a time.

Codes you reveal are saved for you. They appear in a "Your codes" list that only you can see, so you do not have to find the brand again. You can remove one from that list at any time.

The list only ever shows offers that are still running. If an offer expires, the brand switches it off, or we take it down, it leaves your list — because a code sitting in a list that the shop will not honour is worse than no code at all. We cannot bring an expired offer back.

What we can promise:

• the code we show you is the code the brand gave us;
• we show the offer terms the brand gave us, and the validity window it set;
• we do not charge you anything, ever, for a code.

What we cannot promise, and will not pretend to:

• that the brand will honour it. Redemption happens in the brand's own checkout, which we do not control and cannot see. A brand can withdraw an offer, run out of stock, exclude products, or simply make a mistake;
• that a code works with other offers, in your country, or on sale items — the brand sets those conditions;
• that a code still works at the moment you use it, even if it was valid when you revealed it.

If a code does not work, tell us at hello@fashionbrandfinder.com. We genuinely want to know: a dead code is a broken product for us, and we will raise it with the brand. But we cannot compensate you for a discount you did not get, because we never received anything for it from you.

Please do not share codes off-platform. Codes are for your own use. A code that circulates on a voucher site stops being a reason for a brand to offer one, and the usual result is that the offer is withdrawn. If we see an account bulk-revealing or redistributing codes, we will suspend it (§10).

We may limit how many codes you can reveal in a period, and we may change or end the code feature.

8. Telling us something is wrong

If you find content on FBF that is illegal, infringes your rights, is a counterfeit listing, or is simply wrong, write to hello@fashionbrandfinder.com. Include the page or brand, what the problem is, and how to reach you.

The full process — what a report should contain, how we decide, what we can do about it, and how you challenge a decision — is set out in our notice and action policy. That document governs; this section is a summary of it and does not add anything to it.

The short version:

• FBF is one person. Reports are read by a human, not by a queue or a filter, because there is no queue and no filter;
• we do not promise a response time. We would rather say nothing than publish a deadline we cannot staff. Anything alleging illegal content or a risk to someone's safety is looked at first;
• volume is not evidence. A brand does not get actioned because many people reported it. Competitors report each other; we decide on the substance;
• your report is not shared with the brand. When we notify a brand about an enforcement decision, that notice never contains your name or your words.

Where the law requires us to give you or an affected brand a written statement of the reasons for a decision, we will. If you disagree with a decision about your own account or your own report, reply to the same address and say so.

That is the whole of what we can honestly commit to today. The in-app report form, the structured statement-of-reasons template and a separate appeal route are things we intend to build; none of them exists yet.

9. Availability, changes to the service

FBF is offered as it is and as it is available. We are building it. Things will change, break occasionally, and be taken down for maintenance. We do not guarantee uptime, that any particular brand stays listed, or that a feature will still exist next month.

We may change, suspend or discontinue part of the service where there is a good reason to — a security problem, a legal requirement, a provider we depend on changing, a feature that does not work, or a change to what FBF offers. If a change removes something you rely on, such as your saved list, your follows or the quiz, we will tell you before it happens where we reasonably can, and you can close your account (§10) if you do not want to continue. Today the only way we can reach you is by email, so keep your address current.

10. Suspension, and ending your account

You can leave at any time. Write to hello@fashionbrandfinder.com and we will delete your account within one month of your request. There is no delete button in the app yet; until there is, the email is the route, and one month is the outside limit we hold ourselves to.

Deletion removes your account, your quiz answers, your follows and your saved list. A few records survive because the law requires it, and they are kept with your identity removed wherever that is possible — see the privacy policy §6.

We may suspend or close an account if it is being used to break §5 — scraping, bulk code extraction, redistributing codes, attacking the service, impersonation, or breaking the law — or if the account holder turns out to be under 13.

Where we can, we tell you first and give you a chance to fix it. Where the problem is serious or ongoing we act first and tell you immediately afterwards, with the reason. In either case you can reply and ask us to reconsider, and a person will look at it again.

Because FBF is free to you, closing your account costs you nothing and we owe you no refund — there is nothing to refund.

11. Your content

You do not post public content on FBF. There are no reviews, comments, photos or public profiles today. The only things you write are your quiz answers, your list names, and anything you send us in a report or an email — and those are for us, not for publication.

If we ever add a way for you to post publicly, that is a new feature and it will come with its own terms, its own reporting tools and its own moderation. We will not retroactively read a licence to publish your content out of these terms.

12. Where our responsibility ends

We are liable to you for damage we cause intentionally or through gross negligence, and for personal injury. Swiss law does not let us exclude that, and we do not try to.

Beyond that, and to the extent the law allows:

• we are not responsible for what a brand or shop does — including the goods they sell, their delivery, their returns handling, whether they honour a code, or what they say about themselves;
• we are not responsible for content on sites we link to;
• where we are liable only for slight carelessness, we are not responsible for business losses — lost profit, lost savings, or the cost of an opportunity you missed — and not for the loss of data you could reasonably have kept a copy of elsewhere. FBF is a free directory; it is not a backup service and not a business tool.

We do not exclude our liability for the service simply failing to work. If FBF is down, it is down; we will fix it. What we are saying is narrower than that, and deliberately so.

Nothing here limits rights you have under mandatory consumer law in your own country, or rights you have against a brand or shop.

13. If something goes wrong between us

Talk to us first: hello@fashionbrandfinder.com. Most things are a misunderstanding and can be fixed in an email.

Governing law. Swiss law applies.

Where a case is heard. Our seat is Bülach, Switzerland, and that is where a claim against us can always be brought.

If you are a consumer:

• we will bring a claim against you at your own place of residence;
• you can also bring a claim against us at your own place of residence, if the law where you live gives you that right;
• the mandatory consumer-protection law of the country you live in still applies to you, whatever this section says. Choosing Swiss law does not take that away.

If you are not a consumer — for example if you are extracting our data for a business — we can bring a claim against you at our seat as well.

14. Changes to these terms

We will post a new version, dated, and we will keep the earlier versions so you can see what changed. If a change matters to you, we will email you at least 30 days before it takes effect.

If you do not accept a change, stop using the service and ask us to delete your account. We will not treat silence as agreement to a change that materially reduces your rights.

15. The small print

• If one part of these terms turns out to be invalid, the rest stays in force, and we replace the invalid part with the closest lawful wording.
• We may transfer this agreement to a company that takes over FBF. Your rights do not change, and you can close your account if you would rather not continue.
• Not enforcing something once does not mean we give it up.
• These terms come with the privacy policy, the cookie and tracking notice and the notice and action policy. Together those four documents are our agreement with you about the service. Nothing said in a marketing page or an email changes them.
• These terms are written in English. If we publish a translation and you read and accepted that translation, the translation is the version that applies to you.